Shipping & Delivery

Safe, careful delivery arranged after your enquiry

Delivery

The maximum delivery charge is £15.

Pricing

Delivery cost is confirmed during your enquiry based on your location. The maximum charge is £15.

Coverage

We deliver across most of the UK mainland. We'll confirm coverage during your enquiry.

Arrangements

Delivery is arranged after your enquiry is confirmed. We work with trusted couriers.

Transport

Fish are packed in insulated containers with oxygen for safe transport.

Timing

We aim to dispatch within 1-2 working days of confirmation, depending on weather and courier availability.

On arrival

Acclimatise your fish gradually. Float the bag for 20-30 minutes, then slowly add tank water.

Important Information

Please be available to receive your delivery. If you have any concerns about the condition of your fish on arrival, please contact us within two hours with clear photographs.

The maximum delivery charge is £15, regardless of your location within our delivery area.

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